Discovery & strategy
Stakeholder interviews, competitor teardown, analytics review and a customer survey where possible. Output: a message map and prioritised sitemap you sign off before design begins.
Designed from your customer's side of the screen
Most websites are organised around the company: our history, our services, our awards. Buyers do not care — they arrive with a problem and a shortlist. Our discovery phase maps what they need to see to choose you, and the sitemap is built from that, not from your org chart.
Then we write the skeleton of every page before drawing a single pixel. Design without a message is decoration; we do not sell decoration.
What a build includes
Content-first design
Wireframes with real draft copy, then two rounds of polished UI. You see your actual story taking shape, not lorem-filled rectangles.
Performance engineering
Hand-tuned front-end code, image budgets and caching set for real Malaysian mobile connections. We target sub-2.5-second loads on 4G.
SEO foundations
Clean semantic markup, schema, redirects from your old URLs and page structures that give your content team room to grow rankings.
Editor & training
A tailored editing setup for your team plus recorded walkthroughs, so updating a case study never requires emailing an agency.
Launch & 60-day watch
We monitor behaviour for the first two months and tune weak pages. Launch day is the start of the measurement, not the end of the project.
Good fit if…
- Your current site is over three years old and enquiries have flatlined or dipped.
- You are spending on ads or SEO but the landing experience undoes the investment.
- Your offering has evolved and the website still tells last year's story.
- Mobile visitors bounce at a visibly higher rate than desktop ones.
- You want one accountable team rather than separate designer, copywriter and developer freelancers.
Typical numbers
6–9weeks from kick-off to launch
RM 12k+typical starting investment
38%average enquiry uplift post-launch
60days of included post-launch tuning